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Sun.Feb 05, 2023

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Top 5 Customer Service & CX Articles for the Week of February 6, 2023

ShepHyken

FEBRUARY 5, 2023

Each week, I read many customer service and customer experience articles from various resources. Perhaps your customer experience management is on a misguided trajectory. Here are 23 warped and dusty customer experience practices to stop in 2023. The first on this list is: “Stop calling it customer experience!”

2023

2023 Article Customer Service Government

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Sun.Feb 05, 2023

Top 5 Customer Service & CX Articles for the Week of February 6, 2023

Top 5 Customer Service Articles of the Week 2-6-2023

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