Magellan Solutions

APRIL 24, 2024

What is the secret to thriving in the booming eCommerce landscape? Accurate and efficient eCommerce data entry. With online sales expected to make up 22.6% of retail by 2027 , accurate product information, orders, and inventory are crucial for success. Only accurate data can lead to happy customers and lost sales. Efficient eCommerce data entry is vital for online business success.

Sales 52

Sales 2027 Measurement Call Center 52

The DiJulius Group

APRIL 24, 2024

Is your company’s watchful AI eye crossing the line into employee privacy? On this episode of The Customer Service Revolution, John tackles this contentious debate head-on, sharing his astonishment at the corporate practice of monitoring employee communications through artificial intelligence. Guest Juan Jaysingh, the brains behind Zingtree, shares the role AI plays in customer experience.

Customer Service 52

Customer Service Article Communication Customers 52

Alida

APRIL 24, 2024

As a well-established technology company with over 20 years’ experience, we’ve seen all sorts of challenges over the years.

Technology 130

Technology Customer Centricity Customers Insights 130

Nasuni

APRIL 24, 2024

Bobby Silva shares Nasuni’s efforts to aid evolving global data sovereignty requirements and compliance regulations in addition to being recognized as a Google Cloud Assured Workloads partner.

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SurveySparrow

APRIL 24, 2024

Imagine you’re the owner of a grocery business which has recently moved into the online space. While things are going well overall, you just got some negative reviews, and these have hurt your ratings on Google Maps. Sounds familiar? Then you’ve got good reason to consider online reputation management. In 2024, success has become synonymous with reputation.

Management 52

Management Social Media Feedback Brands 52