Brad Cleveland Blog
MAY 19, 2015
mobile subscribers aged 13 and older owned a smartphone. The highest adoption rates belong to mobile subscribers aged 25-34 (88.9%), and 18-24 (88.6%). In January 2013, the smartphone adoption rates for these groups were 73.5% As of December 2014, nearly 75% of all U.S. and 72.2%, respectively.
Brad Cleveland Blog
MAY 19, 2014
A recent report from Gartner highlights the following insights about customer support – one about the past, one about the future. Both remind us that we must work hard to create consistency across customer contact channels, especially emerging mobile channels.
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Brad Cleveland Blog
MAY 19, 2014
A recent report from Gartner highlights the following insights about customer support – one about the past, one about the future. Both remind us that we must work hard to create consistency across customer contact channels, especially emerging mobile channels.
Brad Cleveland Blog
MAY 19, 2015
mobile subscribers aged 13 and older owned a smartphone. The highest adoption rates belong to mobile subscribers aged 25-34 (88.9%), and 18-24 (88.6%). In January 2013, the smartphone adoption rates for these groups were 73.5% As of December 2014, nearly 75% of all U.S. and 72.2%, respectively.
Brad Cleveland Blog
OCTOBER 7, 2013
Here’s a snapshot of where we are in 2013 (sources: Canalys, eMarketer, Nielson, Pingdom, comScore, IEEE, Cisco): 6.8 billion mobile phone subscribers worldwide 13.4 “There are only a few thousand cellular phones in use right now, but that number is expected to increase considerably…” Increase it did!
Brad Cleveland Blog
OCTOBER 7, 2013
Here’s a snapshot of where we are in 2013 (sources: Canalys, eMarketer, Nielson, Pingdom, comScore, IEEE, Cisco): 6.8 billion mobile phone subscribers worldwide 13.4 “There are only a few thousand cellular phones in use right now, but that number is expected to increase considerably…” Increase it did!
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