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10 Ways to Build Customer Centric Organization

ProProfs Chat

You might have a hard time believing, but the most effective solution is building a customer centric organization. . But what is customer centricity ? Maybe a couple of customer surveys. For decades, companies of all sizes across the globe have been working on their customer centric business strategy.

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Customer-Centric Roundup: March 2017

iPerceptions

With Q1 2017 already behind us, there have been plenty of great posts and articles that offer great insights on the online customer experience that are useful to have in your back pocket.

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Customer-Centric Roundup: June 2017

iPerceptions

We’re halfway through 2017 already, and there continues to be a steady flow of great and interesting articles and studies that dive deep into the customer experience. Let’s look at some of the biggest stories and trends about the customer experience that came out this month.

2017 63
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10 massive business trends that will shape 2017 and beyond

Alida

We’ve collected 10 of the most insightful predictions that we believe will define not just 2017, but also the years ahead. Forrester Research is predicting more espionage, ransomware and privacy breaches in 2017. In its annual predictions, Fortune says the merger boom will keep on rolling in 2017. Global uncertainty.

2017 0
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Customer-Centric Roundup: April 2017

iPerceptions

In a world where customers have ever-expanding buying power, the ability to offer a strong, positive customer experience can sometimes be the difference between gaining a customer or losing one to a competitor. There were many great articles written on this topic in April 2017. Here are just some of our favorites:

2017 63
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Customer-Centric Roundup: September 2017

iPerceptions

2017 is seemingly flying us by, and as companies gear up towards a busy Q4, many more great articles and stats about the Customer Experience (CX) were released in September. September has come and gone, and fall is already upon us. Here are just some that caught our eye.

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Customer-Centric Roundup: February 2017

iPerceptions

The first two months of 2017 seemed to have just flown by, with spring already being just around the corner.

2017 63