Daniel Group

JULY 1, 2023

Welcome to Success Strategies | July 2023 Are You Losing Customers and Hurting Your Brand Because of Poor CX? Is poor CX causing customer loss and brand damage? In today’s competitive business landscape, customer experience (CX) plays a pivotal role in shaping brand perception and customer loyalty.

Brands 52

Brands 2023 B2B Touchpoint 52

Lumoa

MARCH 3, 2023

Why Financial Services Companies Should Focus on CX Now That a Recession is Approaching According to Ekaterina Mamonova, when a brand makes a promise, and its CX delivers on it well, it produces a positive feedback loop that supports brand integrity and brand values.

Financial 83

Financial 2023 Metrics Loyalty 83

CSM Magazine

JANUARY 17, 2024

In 2023, HubSpot Blog conducted a study entitled The State of Video Marketing in 2023. The ideal video provides a space to present your brand values. Whether yours is a relatively large business or a multinational corporation, you fully understand the impact of video marketing.

Communication 52

Communication 2023 Social Media Travel 52

TechSee

APRIL 28, 2020

On the other, they have to find ways to tailor them to get the best out of each platform, without compromising on their messaging or brand values. On the one hand, they need to deliver the products and services consumers want in multiple formats. For many organizations, the answer lies in an effective multiexperience strategy.

Customer Journey 124

Customer Journey Multi-Channel Omnichannel E Commerce 124

Strativity

APRIL 27, 2023

The single most impactful miscalculation was to assume that the 2023 post-COVID economy would enable them to resume “business as usual” or at least to get close to pre-2019 operations. Fast forward to today The 2023 headline is different from what operators and managers envisioned when thinking about a post-COVID world.

2022 52

2022 E-support Roadmap Download 52

Strativity

APRIL 27, 2023

The single most impactful miscalculation was to assume that the 2023 post-COVID economy would enable them to resume “business as usual” or at least to get close to pre-2019 operations. Fast forward to today The 2023 headline is different from what operators and managers envisioned when thinking about a post-COVID world.

2022 52

2022 Roadmap Customer Relationships Brands 52

BirdEye

MARCH 11, 2024

Here’s an example of when we used an event-specific for Birdeye’s first virtual event, Birdeye View 2023. This encourages customers to share their content with a branded hashtag, which can boost engagement and provide authentic promotional material.

Social Media 71

Social Media Events Connections Engagement 71