SaleMove
DECEMBER 17, 2018
Social media has opened up multiple channels of communication between brands and consumers, allowing those conversations to take place almost 24/7. While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . SUPER SMART. HIGHLY EFFICIENT .
SaleMove
DECEMBER 17, 2018
Social media has opened up multiple channels of communication between brands and consumers, allowing those conversations to take place almost 24/7. While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . SUPER SMART. HIGHLY EFFICIENT .
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ShepHyken
SEPTEMBER 10, 2023
How the ‘Zero Consumer’ is Inspiring Innovative Visual Imagery for Retail Success by Peter McCall (Total Retail) Consumers’ shopping expectations have skyrocketed. According to McKinsey, these are today’s ‘Zero Consumers.’ These are what McKinsey refers to as the “Zero Consumer.”
SaleMove
DECEMBER 17, 2018
Social media has opened up multiple channels of communication between brands and consumers, allowing those conversations to take place almost 24/7. While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . SUPER SMART. HIGHLY EFFICIENT .
Forrester's Customer Insights
AUGUST 1, 2023
Our newly published research, US Online Retail Forecast, 2023 To 2028, shows that both offline and online US sales will reach record levels this year. As we’ve said many times, the store is flourishing and far from “dead!”
Clarivate
APRIL 18, 2024
As Amazon taps technology to rewire healthcare and medicine delivery, employee-owned supermarket chain Hy-Vee is launching new programs that draw consumers to its robust retail health and pharmacy business, which includes a fleet of mobile health units and numerous healthcare clinics operated by provider partners, among other services.
Gainsight
OCTOBER 10, 2023
by 2028, up from $6.8b Meanwhile, Walgreens is using AI to track the spread of the flu, and Northface uses it to help consumers find the perfect coat. There’s no question: AI is on fire. In North America alone , total revenues from the artificial intelligence market are expected to reach $128.8b
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