Meet The Customer Service Rep Of The Year—in 2028
SaleMove
DECEMBER 17, 2018
While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . Technology also has the power to shift the nature of customer service from reactive to proactive. SUPER SMART. Chances are, they’ll stay with their employer longer, too.
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