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The Rise of In-Play Sports Betting and How to Capitalize on It

Optimove

billion by 2029, according to Mordor Intelligence , live betting stands out for its dynamic and interactive nature that cultivates sports enthusiasts across the globe. To succeed, operators must leverage real-time engagement, personalized messaging, and scalable strategies. Key takeaways: In-play betting market projected to hit $70.73

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5 Key Questions to Ensure Lottery Operators Are Digital Ready   

Optimove

billion in 2029. billion in 2029: Stay in touch Be the first to know all about the latest Marketing tips & tricks, Industry special insights and more Question #1 – Do We Have Robust Digital Infrastructure? billion in 2024 to $7.41 billion in 2024 to $7.41

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What is CPaaS?

CSM Magazine

billion by 2029, according to Fortune Business Insights and Markets and Markets. It’s a cloud-based delivery model that allows businesses to add real-time communication features such as voice, video, and messaging to their own applications without needing to build back-end infrastructure and interfaces. The market size is valued at USD 8.73

2029 52
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Poor Change Management Kills CRM Success — Here Is How To Get It Right

Forrester's Customer Insights

billion by 2029, at a CAGR of 12.5%. Ready to give up on your CRM deployment? Before you do, you should know: CRM is a huge market. It is valued at $63.91 billion today and projected to grow to $145.79 Eighty-two percent of enterprises use CRM. Yet when I surveyed hundreds of business and IT […].

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Announcing the CRM waves – and how to use them

Forrester's Customer Insights

billion by 2029, at a CAGR of 12.5%. The global customer relationship management market is projected to grow from $63.91 billion in 2022 to $145.79 This second wave CRM is experiencing is aimed at transforming engagement and business outcomes across an enterprise, surpassing its initial remit of increasing front-office productivity.

2029 48
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Student Pathways into Customer Service Management: Skills, Tips, and Career Insights

CSM Magazine

Bureau of Labor Statistics, employment in customer service management is projected to grow by 8% from 2019 to 2029, faster than the average for all occupations. However, it also offers: Excellent Growth Potential: According to the U.S.

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Top Tips to Boost Engagement and Satisfaction in the Retail Customer Experience

CSM Magazine

The global market for video surveillance is expected to reach $145 billion by 2029, growing at an impressive annual rate of over 12%​. When tech runs smoothly, customers won’t even notice it’s there. And that’s exactly the point. The adoption of AI-enhanced security cameras is booming.

Retail 52