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ReviewTrackers
JULY 28, 2021
Insurance and Social Media. Social media marketing for insurance is experiencing major growth. According to a report by consultancy firm ITDS: 100 percent of 20 major global insurers are active on Facebook. 100 percent are also active on LinkedIn and YouTube.
ReviewTrackers
APRIL 14, 2022
ReviewTrackers
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ReviewTrackers
APRIL 18, 2022
In case you missed it, Google recently updated its review policy and added the following requirements: Don’t discourage or prohibit negative reviews or selectively solicit positive reviews from customers. What exactly does this mean for businesses?
ReviewTrackers
APRIL 8, 2022
A 2018 study from Tripadvisor revealed that an overwhelming 97 percent of respondents see online reputation management as important to their business. However, many Tripadvisor business listing managers are still lost in the dark when it comes to creating an effective reputation management strategy.
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Retail’s post-pandemic future: Are you prepared? Download this article by Harvard Business Review (brought to you by GetFeedback) to find out why the future success of retailers will ultimately depend on creating a cohesive customer experience, both online and in stores.
ReviewTrackers
SEPTEMBER 23, 2021
Cultivating a high level of customer satisfaction is a priority for all restaurant brands because foodservice is one of the most competitive industries.
ReviewTrackers
AUGUST 3, 2021
One of the key aspects of reputation management that we here at ReviewTrackers continue to stress to all of our clients and partners, regardless of size, is the importance of having a holistic reputation strategy.
ReviewTrackers
MARCH 31, 2021
Improving customer retention can prevent billions of dollars of lost revenue in the insurance industry. Research from CallMiner revealed that avoidable churn costs businesses $136 billion in the U.S. alone.
ReviewTrackers
NOVEMBER 2, 2021
ReviewTrackers
ReviewTrackers
JUNE 7, 2022
Online Reputation Management for Dentists. Your online reputation affects your dentistry practice’s bottom line. More than ever, existing and potential patients are relying on the Internet to find more information about you.
Advertiser: Vanilla Forums
Your customers want a simplified customer experience. Make sure you give it to them with community. Download the whitepaper to learn more!
ReviewTrackers
MAY 11, 2020
Social media gives customers the opportunity to voice their opinion about your business in an open space. It’s a space that exists for everyone to see — friends, family, and other consumers. That’s why businesses should manage their reputation on social media. But what exactly is it?
ReviewTrackers
AUGUST 24, 2020
There is a vital shift happening in the business world: a growing class of savvy, empowered consumers are demanding more options, fairer prices, and better interactions across the entire customer journey.
ReviewTrackers
AUGUST 5, 2020
What is Customer Experience Marketing? Customer experience marketing is the strategy of focusing marketing efforts on the customer and improving how the customer experiences your product or services. . The idea is simple: if people love your product, they’ll become your biggest promoters.
ReviewTrackers
JULY 21, 2021
Why Remove Reviews from Facebook? Facebook might have been created for users to be able to show their friends cute photos of dogs and cats, or share funny Anchorman and crying Michael Jordan memes.
Advertiser: Vanilla Forums
Does creating engaged customers and impacting CS objectives sound interesting? Learn more about how gamification can help your customer success team in our free eBook.
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ReviewTrackers
MAY 5, 2021
Americans eat almost one-third of their caloric intake at restaurants, according to the U.S. Food and Drug Administration. That is almost twice the amount than the average intake in the 70’s, according to the U.S. Department of Agriculture.
ReviewTrackers
AUGUST 20, 2020
Here at ReviewTrackers, we frequently receive questions from our clients and partners seeking guidance on the impact different review sites and review display formats may or may not have on their business.
ReviewTrackers
JULY 12, 2018
You’ve probably heard of employer branding. You may have even read about it on our blog, and followed the steps to building a strong employer brand. If you think of “employee branding” as how your company is perceived by current and potential employees — well, that’s a pretty good starting point. But What is Employee Branding?
ReviewTrackers
AUGUST 6, 2020
There’s a growing amount of training courses and certifications for the modern-day marketer.
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Whether you’re just starting your CX career or looking to change roles, our CX Leader Handbook is for you. Grab your free copy to learn how to find the right job, thrive as a leader, and strategically plan for the future.
ReviewTrackers
JUNE 22, 2020
You’ve probably heard of employer branding. You may have even read about it on our blog, and followed the steps to building a strong employer brand. If you think of “employee branding” as how your company is perceived by current and potential employees — well, that’s a pretty good starting point.
ReviewTrackers
APRIL 8, 2020
Social Media Marketing for Restaurants. More consumers than ever are discovering great restaurants through social media. It therefore makes sense that a growing number of restaurants are integrating social media into their restaurant marketing strategy.
ReviewTrackers
AUGUST 13, 2018
Tracking the right customer satisfaction metrics will help you better understand how to retain your current customers — as well as attract new ones. In an increasingly crowded marketplace, merely being able to sell your product or service doesn’t always guarantee business growth. You also have to make customer satisfaction a top priority.
ReviewTrackers
FEBRUARY 24, 2021
Reputation marketing is a way of thinking about your reputation in the same way you think about your marketing – the more positive your brand’s reputation, the more growth you can deliver.
Advertiser: Vanilla Forums
With outcomes and metrics that align directly, find out why customer success should be the foundation of a customer marketing strategy. Download the free ebook now!
ReviewTrackers
FEBRUARY 10, 2021
Corporate reputation management is a combination of strategies that are used to shape consumer perception of your brand. Today, consumers rely on current customers to tell them whether or not a business is worth their time and money.
ReviewTrackers
MAY 14, 2020
We here at Review Trackers love HootSuite. To us, it’s one of the world’s best social relationship platforms, and our team uses it every day to engage with fans and followers on social networks like Facebook, Twitter, Google+, LinkedIn, and more.
ReviewTrackers
DECEMBER 30, 2020
Google Reviews Widgets. Google reviews widgets, available in various shapes and sizes, enable you to embed or display online reviews from your Google business listing on your own website. Using widgets to display a business’ Google reviews has become a go-to strategy for today’s marketers.
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The top three 2022 priorities for Customer Service teams to thrive in this new era of customer experience.
ReviewTrackers
APRIL 7, 2021
Bank Reputation Risk Management. Reputation is one of the most valuable assets that a bank can have. It’s also the most fragile one. After all, reputation is the key to building public and consumer trust. A great reputation can set a bank apart from its competitors.
ReviewTrackers
JULY 2, 2018
This article is written by Holly Rollins. Holly is the president and owner of 10x digital. She has more than 20 years experience in marketing, public relations, digital marketing and content marketing. She has created successful content marketing and digital marketing/PR for diverse sectors; from healthcare and wellness to global retail and commercial real estate. Increase your SEO rankings to get ahead of the competition with just a handful of simple steps.
ReviewTrackers
JUNE 24, 2020
Learning how to claim a Facebook business Page is crucial for any business. A Page can make it easy for those already on Facebook to easily reach the business, learn more about its products or services, and read their Facebook reviews. Creating a Page also increases a business’ overall exposure.
ReviewTrackers
SEPTEMBER 20, 2020
If you’re into the wedding business as a supplier, you’ve probably heard of The Knot. As one of the largest online resources for wedding news, trends, information, and inspiration, TheKnot.com helps its users — couples getting married — plan the perfect wedding.
Advertiser: Vanilla Forums
Product Led Growth is fast become a leading business driver in the SaaS world. Find out why your organization should be implementing a product-led growth strategy today, and why customer success should lead it. Download this eBook to learn more!
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