New Service Offerings for SAP Customer Experience Solutions

[Eric-Davis]

We are excited to share that several new SAP Customer Experience activation and optimization services have been onboarded to the SAP Store. 

Enablement services for SAP Sales Cloud, SAP Service Cloud, SAP Customer Data Cloud and SAP Customer Data Platform are fixed-price and fixed-scope, and provide new and existing customers with expert-guided, virtually-delivered knowledge transfer sessions related to key product capabilities and implementation topics for integrating into their system landscape.  For SAP Commerce Cloud, we have a few services that can help customers with guidance before and after go-live.

To learn more about these offerings, please find additional details below.

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SAP Commerce Cloud:

• Design Review Service for SAP Commerce Cloud
  
  
  
  • Whether your customers choose to lead their implementation or use a systems integrator, this service provides impartial design analysis and valuable expertise to help deliver success. 
  
  
  • 1-Pager | SAP Store
  
  
  
  

• Go-live Check Service for SAP Commerce Cloud
  
  
  
  • SAP Commerce Cloud experts will help validate customers’ operational and go-live readiness with proven technical guidance. 
  
  
  • 1-Pager | SAP Store
  
  
  
  

• Performance Review Service for SAP Commerce Cloud
  
  
  
  • This service analyzes and delivers a performance test strategy, identifies bottlenecks, and provides recommendations to optimize customers’ SAP Commerce Cloud solution.   
  
  
  • 1-Pager | SAP Store 
  
  
  
  

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SAP Sales and Service Cloud:

• Enablement Service for Sales Cloud 
  
  
  
  • This service connects customers with the experts in an expert-guided workshop series based on key sales automation use cases for SAP Sales Cloud, and prepares for successful deployment. 
  
  
  • 1-Pager | SAP Store
  
  
  
  

• Enablement Service for Service Cloud 
  
  
  
  • This service helps customers in preparation for a successful deployment with a series of enablement sessions aligned to key product capabilities, integrating SAP Service Cloud and SAP Field Management solutions, as well as integrating SAP S/4HANA Cloud into your IT landscape. 
  
  
  • 1-Pager | SAP Store 
  
  
  
  

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SAP Customer Data Solutions

• Enablement Service for SAP Customer Data Cloud and SAP Customer Data Platform
  
  
  
  • SAP Customer Data Cloud and SAP Customer Data Platform customers will have access to SAP CX Services experts who provide tailored reports and recommendations with specific insights that can lead to a more successful experience. 
  
  
  
  

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    • Customer Data Cloud Links
    
    
    • 1-Pager | SAP Store
    
    
    
    
  
  
  
  

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    • Customer Data Platform Links
    
    
    • 1-Pager | SAP Store
    
    
    
    
  
  
  
  

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For questions related to these CX Service Offerings, please reach out to your Account Executive, Customer Success Partner, or Ask Services.