Inbenta

FEBRUARY 1, 2024

RESOURCES Webinars Horizn Product Digital Demos Enhancing Your Customer Service with Interactive How-To Demos When customers can’t navigate your products or services, it can be frustrating. Inbenta’s Horizn Digital Demos give customers step-by-step interactive guides they can follow any time they have an issue.

Interaction 52

Interaction Demo 2023 Webinar 52

InMoment XI

FEBRUARY 2, 2024

Schedule a Demo Today The event brought in senior leadership from analytics, CX, insights, and VoC programs from 44 different brands, all with the common goal: sharing how integrated CX is making groundbreaking changes to their companies, customer experiences, and the market as a whole.

Hospitality 260

Hospitality Call Center Retail NPS 260

ClientSuccess

JANUARY 24, 2023

These include: Product Usage Customer Sentiment Customer Advocacy Customer Engagement Customer Relationship Customer ROI The graphic below shows an example of the six metrics in action. With ClientSuccess , customer success teams can confidently track valuable metrics and data while tracking customer touchpoints and communications.

Metrics 89

Metrics Demo NPS 2023 89

NetBase

MARCH 20, 2019

This is likely because they aren’t seeing the ROI they want – but it’s not social media’s fault! The focus of ROI is understanding relationship between cost and profit, at its root, but it’s not always so simple to determine. Identifying these connections is where the true power of social ROI lies. How to Apply What You Find.

Social Media 40

Social Media ROI Measurement Consumers 40

eGain Blogs

AUGUST 12, 2022

.” Know what “customer obsession” is, a breakthrough approach for CX transformation that yields at least 700% ROI over time, from a premier analyst! You’ll get easy access to demos, next-gen use-cases and advice in the ever-popular demo lounge. There is a demo lounge that will be open all day to all attendees.

Demo 87

Demo Contact Center Events Workshop 87

ClearAction

JUNE 29, 2023

80% of CX practitioners are weak or very weak in 6 CX ROI competencies: among everyone leading experience of customers, partners, and employee, are you ensuring expert competence? US ET): Are 2010s Practices Shrinking Your CX ROI? To-date, CX ROI (as well as corporate financial performance!) This is e-consulting.

Leadership 62

Leadership ROI 2006 2024 62

CloudCherry

MARCH 28, 2019

Connecting CX to ROI. Are you being sold vague intangible ROI metrics or are you given a direct connection between CX and the money? Connect CX to ROI – understand how CX improvements affect real business metrics. Get a free demo. Think about the business insights you’re getting from your CEM today.

Insights 231

Insights CEM NPS ROI 231

BirdEye

JANUARY 25, 2024

It provides a more significant ROI for your social marketing efforts. Watch the Free Demo Now. See Pricing FREE DEMO The benefits of sharing reviews on social media Now, let’s explore the benefits of posting customer reviews on social media. Request a demo today to learn more.

Social Media 110

Social Media Brands Multi-Channel Demo 110

Natalie Petouhof

JANUARY 22, 2018

We tried our best to come up with really interesting, real-life demos that potential employees could get to touch and feel the technology = actually experience it. To help demonstrate the ROI. Examining the ROI for the Career Day. Then they were invited to interview with a hiring manager there on site. Why the video?

ROI 40

ROI Leadership Return on Investment Events 40

Thematic

FEBRUARY 11, 2024

After a few short product demos, Kristin Bell entertained us in a light-hearted interview. You could see a demo of AskAthena, a ChatGPT like interface that lets you ask questions about your customer data. The demo was impressive and had a well-designed interface. The largest booth was AI focused.

NPS 62

NPS Hotels Events Demo 62

Alliance by IFS

MARCH 27, 2019

Watch our short video and take our 5-minute quiz to see what kind of ROI results your organization could achieve by implementing field service management software. Use our ROI calculator for software purchases and take a five-minute quiz to see the rewards your organization could reap by implementing FSM software.

ROI 32

ROI Management Call Center Return on Investment 32

CloudCherry

DECEMBER 23, 2019

SAAS Technology Expert 5+ years, Manager, Team Leader ROI focused. Request a demo. The post How to tie Customer Success into your CEM program appeared first on CloudCherry.

CEM 195

CEM Customer Success Return on Investment Customer Relationship Management 195

VDS

JUNE 6, 2023

By following these guided steps, you’ll be able to assess your needs, define requirements, research providers, evaluate pricing and ROI, and ultimately make an informed decision that aligns with your organization’s goals. Schedule product demos to get a hands-on experience and see how their solutions meet your requirements.

Contact Center 52

Contact Center Return on Investment ROI Demo 52

VDS

JUNE 6, 2023

By following these guided steps, you’ll be able to assess your needs, define requirements, research providers, evaluate pricing and ROI, and ultimately make an informed decision that aligns with your organization’s goals. Schedule product demos to get a hands-on experience and see how their solutions meet your requirements.

Contact Center 52

Contact Center Return on Investment ROI Demo 52

Thematic

APRIL 17, 2024

Measurable ROI Customer experience analytics lets you demonstrate the return on investment (ROI) of your customer-centric efforts. Budget and ROI Customer experience analytics tools range in cost, from basic options to enterprise-level platforms. Carefully balance the investment with the potential return.

Customer Experience 62

Customer Experience Feedback Social Media Loyalty 62

Thematic

APRIL 17, 2024

Measurable ROI Customer experience analytics lets you demonstrate the return on investment (ROI) of your customer-centric efforts. Budget and ROI Customer experience analytics tools range in cost, from basic options to enterprise-level platforms. Carefully balance the investment with the potential return.

Customer Experience 62

Customer Experience Feedback Social Media Loyalty 62

Thematic

APRIL 17, 2024

Measurable ROI Customer experience analytics lets you demonstrate the return on investment (ROI) of your customer-centric efforts. Budget and ROI Customer experience analytics tools range in cost, from basic options to enterprise-level platforms. Carefully balance the investment with the potential return.

Customer Experience 62

Customer Experience Feedback Social Media Loyalty 62

Optimove

FEBRUARY 13, 2024

These magical tools help increase response rates, return on investment (ROI), customer engagement, loyalty, and retention. For more insights, request a demo. Optimove’s most captivating features – Opti-X and real-time – can reignite the spark.

Download 59

Download Return on Investment Loyalty ROI 59

ClientSuccess

JANUARY 11, 2023

Focus on customer retention and long-term ROI. Learn more about how ClientSuccess can help your company develop a strong customer success methodology and strategy with easy-to-use customer success software by requesting a 30-minute demo. Regularly monitor customer performance and identify opportunities for improvement.

Customer Success 80

Customer Success White Paper Loyalty ROI 80

TechSee

MAY 10, 2021

Others are too complicated for prospects to quickly appreciate the value, or require so much effort to deploy that client ROI can take years. With a simple but powerful solution that provides clear benefits and rapid ROI, prospects instantly understand the value of our offering, promoting faster and more collaborative customer engagements.

Sales 109

Sales ROI Contact Center Culture 109

Solvvy

JUNE 22, 2022

When considering the benefits of chatbot AI for customer service teams, it’s also important to consider the return on investment (ROI). For example, e-commerce businesses use conversational AI to make product recommendations and collect data that can help them personalize service and improve marketing ROI.

E Commerce 119

E Commerce E-support Banking ROI 119

SurveySensum

DECEMBER 15, 2022

Delayed/Low ROI. Therefore, several smaller customers are trying to find a great alternative to Qualtrics to justify the ROI and find value addition to the services. . Request a Demo. Request a Demo. The customers dont usually find value in Qualtrics as they have unusual contract lock-in periods. Happy surveying!

Return on Investment 52

Return on Investment ROI User Experience Demo 52

Optimove

MARCH 9, 2023

It also helps to improve brand awareness, customer loyalty, and ROI by diversifying the marketing mix and reaching customers at different stages of their buying journey. We should mention at this point that the total ROI of Optimove, as measured by Forrester, is 578%. To learn more, request a demo.

Marketing 52

Marketing Social Media Telecommunications ROI 52

Comm100

SEPTEMBER 4, 2022

Live Chat ROI Calculator. Fill in your team’s details into this live chat ROI calculator and see how much YOU can save! ROI Calculator. To learn more about Comm100 Live Chat and see how the live chat features we’ve looked at can benefit your customers and agents, book a personalized demo today. Calculate now.

Customer Service 97

Customer Service ROI Apparel Customer Service Representative 97

ShepHyken

SEPTEMBER 7, 2018

If your customer service and success teams are anything like the average customer-focused team, you are always looking for ways to show your ROI to leadership and other departments, and working on initiatives to increase that ROI. Those resources are: Product demos. User reviews. Vendor websites. Free trials.

Blog 81

Blog Demo 2018 Reference 81

Optimove

APRIL 4, 2023

Combining real-time and scheduled campaigns helps marketers create more effective, relevant, and efficient messaging that delivers better results and drives greater ROI. Request a demo today ! Why combine real-time and scheduled campaigns? Want to hear more? The post Retention Rates Need a Boost?

Loyalty Programs 52

Loyalty Programs ROI Demo Loyalty 52

inQuba

APRIL 7, 2022

Using these insights and its proprietary methodology inQuba tests and optimises the effectiveness of execution, servicing and customer engagement strategies towards ROI goals. Book a demo Start Trial Contact us. inQuba is highly rated by leading analysts Gartner and Forrester as a high-innovator customer journey platform.

Airlines 75

Airlines Insurance Customer Journey ROI 75

Comm100

AUGUST 10, 2022

With so much opportunity for savings, Comm100 has created a chatbot ROI calculator for you to discover how much your team could save. Read more: Chatbot ROI calculator – Reduce support costs and scale your operations with AI Chatbots. To see how your company could introduce a chatbot, contact Comm100 today to book a personalized demo.

Customer Service 83

Customer Service ROI Customers Consumers 83

inQuba

APRIL 21, 2022

This partnership brings together two leaders in enterprise CX improvement recognized by Forrester, Gartner, and third party review sites such as G2 and Gartner Peer Insights for delivering ROI on customer experience improvement efforts. Book a demo Start Trial Contact us. About InMoment. ??Improving

2022 52

2022 Return on Investment ROI Customer Journey 52

SurveySensum

MARCH 20, 2024

From launching industry-specific surveys to real-time text analysis to a closed-loop ticketing system, the tool packs a strong punch when it comes to extracting actionable insights, taking action in time, and boosting the overall customer experience while driving the CX-driven ROI. The tool has taken CXM a step beyond.

Customer Experience Management 52

Customer Experience Management 2024 Customer Experience Management 52

BirdEye

DECEMBER 18, 2020

Best Est. ROI- Overall. Best Est. ROI- Mid Market. Best Est. ROI- SMB. Watch a demo to see how Birdeye can help your business be found, be chosen, and be the best. Momentum Leader- Overall. Fastest Implementation- Overall. Most Implementable- Overall. Best Relationship- Overall. Users Most Likely to Recommend- Overall.

Customer Experience 72

Customer Experience ROI Demo Customer Experience Management 72

Gainsight

AUGUST 27, 2021

We’ve picked out the best product management KPIs to track if you want to back decisions, focus priorities, secure buy-in, and prove product ROI. First, they provide a foundation to prove ROI. KPIs can power your product strategy, drive growth, and prove ROI. Explains how KPIs back decisions, focus priorities, and prove ROI.

Net Promoter Score 52

Net Promoter Score Management NPS ROI 52

Integrity Solutions

APRIL 19, 2024

The Value of Personalization in Sales McKinsey has found that personalization provides distinct, tangible advantages for companies: It can reduce customer acquisition costs by as much as 50%, lift revenues by 5-15% and increase marketing ROI by 10-30%. Ensure your questioning model is aligned with this approach.

Sales 99

Sales Loyalty White Paper Contact Center 99

Playvox

FEBRUARY 13, 2023

Increasing revenue, capturing customer loyalty, and building the ROI of your contact center technology investments are all examples of long-term strategies you should be working toward. You’re more likely to keep customer experience up and agent turnover down, providing a strong ROI for your investment in a quality management program.

Contact Center 78

Contact Center Multi-Channel Customer Retention ROI 78

Gainsight

AUGUST 25, 2021

The faster you can get customers to realize the value of your product or new feature, the sooner your team’s ROI will materialize. Net dollar retention (NDR) gives you a birds-eye view of your ROI as you improve your onboarding process and new product experiences. Don’t know where to start? How to Create Scalable User Onboarding.

Net Promoter Score 52

Net Promoter Score Demo ROI Feedback 52

SurveySensum

SEPTEMBER 25, 2023

Maximizing Your Video Marketing ROI: A Four-Step Guide Leveraging Customer Feedback Step 1: Collect Actionable Customer Feedback Collecting customer feedback shouldn’t be a mere checkbox activity; it should be an integral part of your business plan. Ready to boost the ROI of Video Marketing with feedback?

ROI 52

ROI Feedback Marketing Social Media 52

BirdEye

AUGUST 25, 2023

Watch the Free Demo Now. See Pricing FREE DEMO Table of contents What is social shopping? According to Pinterest, advertisers increased their ROI by 15% by using catalogs and shopping ads. This blog post explores the world of social shopping and how you can scale your business with it. What are the benefits of social shopping?

Social Media 98

Social Media E Commerce Advertising 2025 98