article thumbnail

Download the eBook: Can Tech Help Battle Problematic Gambling? 

Optimove

Take your customer segmentation to the next level with our advanced guide Download Now Why it Matters: March marks Problem Gambling Awareness Month in the US. Guide to Advanced Customer Segmentation Download Now >> How can technology promote Responsible Gambling? For more insights, request a demo.

article thumbnail

Power up Your Productivity to Drive Experience Improvement

InMoment XI

Elevating Customer Experience Through Strategic Productivity Insights In a recent workshop conducted at the XI Forum 2023 in London by industry experts Simon Fraser, VP, Insights and Consultancy at InMoment, and Simon Hedaux, Founder of Rethink Productivity , the focus was on enhancing productivity to drive experience improvement within businesses.

Workshop 596
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Unlocking March Madness Sportsbook Trends: Optimove Insights Report Reveals Key Findings

Optimove

Get CDP Institute’s Guide on why your CDP needs a brain Download Now Why it matters: Optimove’s new Insights Report dives deep into the trends and behaviors of sports bettors during this highly anticipated event, providing valuable insights to help sportsbook operators optimize their strategies and maximize their profits.

article thumbnail

Not Just Another Blog Post on How to Improve Customer Experience

InMoment XI

But, we are confident in saying that the strategies we are developing that view the customer experience as the sum of integrated feedback, insights, and actions are going to distinguish us from our competitors in a significant way. Human insight, analysis, and creativity remain indispensable. What is Integrated CX?

Blog 558
article thumbnail

How Mature Are Your Digital Experiences? A Step-by-Step Guide to Improved CX

Learn where you fit today among three stages from “diagnostic” to “strategic listening and closing the loop” to “strategic insights,” and how to rapidly increase conversions, customer satisfaction, and brand perception with the right tactics and tools. Download the eBook and get started with impactful, integrated CX today.

article thumbnail

Using AI to Drive Customer Loyalty: Insights from the 2024 Consumer Perspectives on AI-Driven Brand Marketing Report

Optimove

Our new report unlocks valuable insights into customer perceptions of AI, and provides tips on how to best use AI to enhance the customer experience and increase lifetime customer value (LCV). Dive Deeper and Download the Full Report These are just some of the insights we uncovered in our 2024 report.

2024 52
article thumbnail

Surveys Are Boring, It’s What You Do with Them That’s Exciting: Three Ideas for Beating Survey Fatigue

InMoment XI

Instead, we encourage you to make your surveys shorter to fight survey fatigue and look beyond the questions to discover how the customer’s voice can influence your organisation’s operational performance through CLF and actionable insights. Download for free today!

article thumbnail

Driving Business Value with Contact Center and UC Integration

In this whitepaper, you’ll get in-depth insight into how companies are utilizing integrated platforms in their day-to-day operations, and which success metrics they are measuring. Download your copy now to discover how companies are future-proofing their contact centers as they adapt to remote and hybrid workforces.

article thumbnail

The 2022 State of CX Report

To find the answers, we surveyed more than 2,200 industry professionals worldwide, ultimately discovering insights that will transform the way you work and engage with customers. Download today to learn more! And how can CX leaders navigate this unfamiliar terrain to reach new heights?

article thumbnail

How ZoomInfo Solves Recruiting Pain Points

With ZoomInfo’s database, you can optimize your recruiting efforts with access to deep, accurate insights into millions of the most qualified professionals around. Download the eBook to see how ZoomInfo has helped alleviate recruiting pain points.

article thumbnail

2021 Community Predictions

This year's edition includes: Insight from 21 top community experts. Download your free copy today! This year's annual Community Predictions will provide you with everything you need to know to succeed in 2021. 7 key trends to expect in 2021. Thorough analysis of the factors that have led to the emergence of these trends.

article thumbnail

How Orvis Converted 58% of Returns into Exchanges with CX Insights

Delivering white glove customer service to millions worldwide is a challenge, so Orvis turned to Khoros CX Insights to help identify and resolve friction points in the customer experience. Download the case study to learn how Orvis leveraged digital-first technology to continue its legacy of incredible customer experience.

article thumbnail

AI Insights Playbook––Understand Your Customer Experience To Improve It

Download this eBook to get these answers and learn how you can improve your customer experience with the help of Artificial Intelligence. Artificial Intelligence (AI) has now become the most efficient and effective way to ensure that your organization can meet these expectations. But then the questions become: What kind of AI?

article thumbnail

4 Crucial Things to Look for In A Call Center Software

Download it now and come away with smart insights on choosing the right software for your needs. Want to know what essential features you should look for in call center software? This whitepaper breaks down four crucial things to consider.

article thumbnail

Stay Ahead of the Game

From introducing a fresh approach to capturing insights to outlining new ways to humanize data, these CX predictions are sure to give you lots to think about. Download your copy now! Check out our 7 key predictions on how CX will evolve over the coming year and beyond.