2020 Holiday CX Trends
Interactions
NOVEMBER 19, 2020
This holiday season is unlike anything we had ever imagined. COVID-19 has changed everything that signifies the holidays – the gatherings, the travel, and well, the shopping! Retailers around the country are gearing up for the most important time of the year while maintaining the safety of their customers and employees. . COVID-19 has changed consumer behavior dramatically.
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