West Monroe

DECEMBER 11, 2022

It’s no secret that the current economic environment is unpredictable. Inflation has driven prices to their highest adjusted point in decades, while student loan debt and a reliance on unsecured lines of credit continue to drive uncertainty. This means that at a time when banks are poised to generate “cycle” high-net interest margins, they’re instead forced to prepare for volatility: increasing loan loss reserves, optimizing their workforce, and scrounging for deposit bas

Banking 52

Banking Marketing 2008 Financial 52

Forrester's Customer Insights

DECEMBER 11, 2022

Marketing leaders are investing in digital experience (DX) technologies including adtech, martech, and commerce tech to support their digital marketing, commerce, and customer experience initiatives. But many struggle to measure success due to a lack of relevant metrics. My latest published report Drive Your Digital Experience Investments And Operations With The Right Metrics provides a […].

Metrics 26

Metrics Technology Marketing Measurement 26

ThriveableBiz

DECEMBER 11, 2022

Create winning videos for your marketing. So you want to start using videos for your marketing strategy. Awesome! this is the blog I wish I had before starting my video journey. The good news is that you can learn from my journey over the years. My students will tell you I harp on a lot about strategy - basically your Why and How you’ll spread your message.

Marketing 52

Marketing Presentation Reference Engagement 52

Kate Nasser

DECEMBER 11, 2022

Hotel leaders, are your employees problem solvers? Do they deliver the very best hotel customer experience? Regardless of what type of hotel you run, your customers expect your hotel employees to solve their problems — all the time. You may be thinking that they can’t do it every single time. OK that makes sense. Yet […]. The post Hotel Customer Experience: Are Your Employees Problem Solvers?

Hotels 64

Hotels Customer Experience Customer Expectations Customers 64

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ThriveableBiz

DECEMBER 11, 2022

Create winning videos for your marketing. So you want to start using videos for your marketing strategy. Awesome! this is the blog I wish I had before starting my video journey. The good news is that you can learn from my journey over the years. My students will tell you I harp on a lot about strategy - basically your Why and How you’ll spread your message.

Marketing 52

Marketing Presentation Reference Entertainment 52