Sun.Feb 14, 2021

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What to Look for Before Getting a Dental Answering Service BPO?

Magellan Solutions

You have a business and want you to get a call center to help you. The problem is, you are clueless about what to look for in getting a Dental Answering Service BPO? As the name suggests, a dental answering service responds to dental calls. Its job is to help you accommodate customers and their requests. They assist you in booking appointments and replying to inquiries.

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In-App Engagement Software: Your Friendly Neighborhood CS Tool

Education Services Group

Here’s a riddle for you. How many CSMs would it take to walk each and every one of your new customers through a detailed tutorial of your product, one-on-one? Now, how many would it take if you grow your customer base by 50%? 100%? While it may sound dramatic, it’s not a far-fetched scenario for some SaaS companies. After all, isn’t quickly acquiring new customers a primary goal for most software providers?

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Consider Having Your After Hours Service In The Philippines

Magellan Solutions

Having the after hours virtual receptionist. In the global business, the standard 9 to 5 workday is no longer considered as usual working hours. With the never-ending accessibility of services and products, purchasers are present 24/7. We know you don’t want frustrated customers going elsewhere. Start assigning your after hours virtual receptionist with Magellan Solutions.

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Machine Learning Algorithms and the Data Pros Who Use Them

Bob Hayes

A recent survey by Kaggle revealed that data professionals used a variety of different ML algorithms in their work. On average, data professionals used two (median) algorithms. The most frequently used algorithms were 1) linear/logistic regression, 2) decision trees/random forests and 3) Convolutional Neural Networks. The total number of and use of specific algorithms varied across job titles, with ML engineers using the most (4) and DBA/Database Engineers using the least (1).

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The Ultimate Guide to Monetizing Customer Learning

Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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Medical Office Answering Service: Necessity or Luxury?

Magellan Solutions

Is Medical Office Answering Service a Necessity or Luxury? Having an answering service for your medical office is common nowadays. It is also one of the industries where they need an after hour answering service too. . Medical answering service responds to your patients’ call on your behalf. Agents can assist you during peak hours. They can also answer calls after office hours.

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16 Actionable Tips On How To Increase Survey Response Rates

SurveySparrow

Asking your audience to complete your survey is not a walk in the park. It’s pretty frustrating when you build surveys to get their valuable feedback, but no matter what you do, you never get expected responses. And like any other businesses out there, you’re probably looking for answers on how to increase survey response rates. Well, improving survey response rates isn’t easy for sure, but it’s not impossible too.