Bridging the Gap Between Marketing and CX
GetFeedback
JULY 25, 2020
Nine ways for CX and Marketing teams to work better together in optimizing the customer experience.
GetFeedback
JULY 25, 2020
Nine ways for CX and Marketing teams to work better together in optimizing the customer experience.
Beyond Philosophy
JULY 25, 2020
Mastering the Illusion of Control. Humans often feel like we have more control over things than we do. Despite overwhelming evidence to the contrary—and even regular common sense—we think that if we do things in a certain way, we can influence what happens around us, particularly during sporting events. This concept is called the Illusion of Control.
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Qualtrics
JULY 25, 2020
One of the best ways to understand what people are really saying about you in their environment, social listening should be an integral part of your brand strategy. Here’s how it works. Social media platforms are a treasure trove of data that can help you understand what people are saying about a chosen topic, which you can use to improve the experience for your customers , employees , product , and brand.
SurveySparrow
JULY 25, 2020
With the unprecedented event that Covid-19 is, meetings are no more going to be normal. Or as the phrase ‘the new normal’ is being used so much that it borders on cliche right now, we are seeing a new normal in meetings too. The new normal is meetings over video calls. In fact, video conferencing apps have become a necessary addition to the existing list of tools.
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