Sat.Apr 02, 2022

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Don’t do this! Why Do People Fail to Understand Customers’ Real Expectations?

Beyond Philosophy

A common mistake organizations make with their experience is failing to understand customer expectations. This mistake will lead to customers feeling unhappy and disappointed—two emotions I guarantee won’t contribute to your customer-driven growth. Expectations are a form of Reference Point, which people use to compare and evaluate experiences.

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Clever ways to get your podcast heard

Russel Lolacher

Lorem ipsum dolor sit amet, cibo mundi ea duo, vim exerci phaedrum. There are many variations of passages of Lorem Ipsum available, but the majority have alteration in some injected or words which don’t look even slightly believable. If you are going to use a passage of Lorem Ipsum, you need to be sure there isn’t anything embarrang hidden in the middle of text.

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