Doing CX Right

JULY 17, 2022

Larry Levine, Best-Selling Author of "Selling From The Heart," explains new effective ways to approach buyers and increase sales with an unbeatable competitive edge. Hint: Success starts within, not out. It's about YOU. The post Building Trust And Selling From The Heart appeared first on Doing CX Right.

Sales 113

Sales Customer Experience Customers 113

Lumoa

JULY 17, 2022

Lumoa Product News for July 2022 We now offer feedback translation to German! By default, when a feedback gets summited to Lumoa, we translate it into English, then look at it’s sentiment, etc. Now, we can have ANY feedback be translated to German and the analysis done on the German version of the comment. This is really beneficial for German focused customers!

2022 83

2022 Hotels Events Feedback 83

Optimove

JULY 17, 2022

What is Incrementality in Marketing? Incrementality in marketing is an increase in the desired outcome from marketing activities. It is difficult to determine the impact of individual marketing campaigns on sales and revenue; measuring incremental uplifts allows you to connect uplifts to specific marketing efforts. You can see which ads, channels, and campaigns are contributing to your desired outcomes.

Marketing 52

Marketing Measurement Metrics Customer Retention 52