Sun.Nov 10, 2019

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Keys to Uniting the C-Suite with CX

CloudCherry

C-Suite…UNITE! Take up the battle cry and learn the keys to finding that oft-elusive C-Suite Unity in this week’s ‘Sweets of CX’ podcast. And, who better to lead the charge than the one and only Jeanne Bliss of Customer Bliss – 5 time Chief Customer Officer, CX Pioneer & Leadership Advisor, Speaker, Author, Cofounder of CXPA.org, and our honored guest.

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November brings in newest additions that we’re thankful for!

SurveySparrow

November has arrived, marking the season of Thanksgiving, hot cocoa, frosty winds, and our newest additions, of course! We have a lot to be thankful for this month, especially our wonderful users! So join us at the table, and let’s dive into SurveySparrow’s newest feats! Our Rating question hails in new icons. Our Rating question now supports more icons.

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CX job vacancy of the week: Samsung Care

MyCustomer

Looking for your next step in the world of customer experience? Every week, MyCustomer scours the internet to find the latest CX job.C 9th Nov 2019. By Chris Ward Editor.

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Don’t Let Market Research Interfere with your Customer Feedback

Genroe

From the outside looking in Australia and The United States look very similar. We speak, to all intents and purposes, the same language, we watch the same television shows, enjoy the same music, etc. But anyone who has ever swapped countries and lived on the other side knows that deep down the culture and outlook […]. The post Don’t Let Market Research Interfere with your Customer Feedback appeared first on Genroe.

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Measuring the ROI of Enterprise Learning for Customers, Partners, and Professionals

Prove the ROI of Learning Struggling to measure the business impact of learning initiatives? Try our three-pillar approach to show the true value of learning, backed by stories from real businesses like yours. Make 2024 the year of ROI!

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Creating Client Loyalty in a Tough Industry

Daniel Group

In this blog, I want to share how one company, Carocon Corporation, has created client loyalty in an industry not know for much loyalty. Carocon Corporation is the fourth largest apartment contractor in the US. They build over 2,600 apartment units annually. I have had the privilege of working with the company since early 2000 and currently serve on its board of directors.

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