Doing CX Right
JUNE 26, 2021
How do you keep employees engaged to deliver great customer experiences? Learn & practice what best in class brands like Trader Joe's does. The post How Trader Joe’s Does Experience Right – An Insider Perspective appeared first on Doing CX Right.
SurveySparrow
JUNE 26, 2021
Mobile App Surveys: Questions To Ask And Best Practices To Follow. If you’re a business owner or product manager, you already know this- A developer is never off duty! Building a great app is not a walk in the park. Your development team can spend their entire life improving a product, but the day will never come when everything is perfect. There will always be room for improvement.
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Magellan Solutions
JUNE 26, 2021
Are you looking to improve the number of your leads? Here are some B2C Lead Generation Agency strategies you ought to know. B2C (Business to Customer) is the process of selling to individual consumers. For customers to make a purchase or subscribe to your business services, you will need to have a unique strategy to increase brand awareness. That is why in this article, we’ll go over the top B2C lead generation tactics to help you and your BPO partner to produce more qualified leads.
Beyond Philosophy
JUNE 26, 2021
It’s summertime. Do you know what that means? That’s right. It’s time for your summer reading list. I bet you thought you were too old for such things. In this episode, we share 7 essential books for any Customer Experience professional to read, ideally in a tropical locale with a fruity drink in hand. Key Ideas to Improve your Customer Experience.
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Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.
Gainsight
JUNE 26, 2021
Your team has been working around-the-clock to build a game-changing new feature. As a product leader, it’s up to you to successfully launch that new feature, get it in the hands of users and drive product adoption. So, the million-dollar question here is … how? The key is a carefully crafted feature launch plan. Here are the steps to launching your feature release plan and ensuring your new product release announcements smash expectations.
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