Kustomer
APRIL 2, 2023
What does it mean to be a ‘Modern CRM?’ It’s a question we wrestle with everyday at Kustomer, trying to stay ahead of consumer trends and ensure the experience our customers can offer is best-in-class, both in quality and efficiency. We like to think of support agents as everyday heroes, helping customers locate their orders or obtain a different size for that important outfit.
SmartKarrot
APRIL 2, 2023
Rethinking culture and expectations To keep pace with the progressive shift in organizational values, people friendly companies around the world are rethinking culture, expectations, and policies to be able to align with the requirements of the new age workforce. The way people work and the expectations they have of their employers are evolving. A lot has changed in the working ethos and environment in the current corporate set up and this has resulted in the need to not just make changes that s
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