Top Three Reasons To Start a Customer Experience Program
Daniel Group
JANUARY 26, 2022
The Daniel Group’s extensive CX data effortlessly reveals the top three reasons to start a Customer Experience program at your B2B company that has nothing with online buzz. Right now, Customer Experience (CX) is one of those topics getting a lot of attention. If you do a Google search on Customer Experience, it returns 4.2 billion hits. Interestingly, this is slightly greater than searching on the word COVID (4.0 billion hits).
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