Sun.Mar 26, 2023

article thumbnail

Digital Maturity Benchmark

West Monroe

Build a high-performing digital culture The workplace has never looked more different—and companies today are tasked with both competing and innovating to stay ahead. As businesses accelerate their adoption of cutting-edge technologies, understanding what makes an organization truly digital is critical for out performing competitors and satisfying customers.

Culture 52
article thumbnail

How to Recognize Customer Pain Points (and Address These Issues)

Zonka Feedback

Every product or service offered by any company worldwide was developed to address a target audience's pain points. But sometimes, we can create additional pain points for our customers through inefficiencies in the customer journey.

article thumbnail

The Path to Reinvention: Transforming Your Work and Life for Lasting Success

Doing CX Right

Joanne Lipman, Author and Journalist, and Stacy Sherman provide concrete steps for reinvention to gain personal and business growth. The post The Path to Reinvention: Transforming Your Work and Life for Lasting Success appeared first on Doing CX Right.