Sat.May 08, 2021

How Good A Liar Are You Really? Does Lying Affect Your Customer Experience?

Beyond Philosophy

This podcast is sponsored by Verint. Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise.

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Advantage When You Outsource Live Chat Operators

Magellan Solutions

Why outsource website chat ? Industries run most of their business over the internet. Thus, website chat support is a must-have feature on the business website. Outsourcing with us allows more focus on your main business functions.

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How To Use Likert Scale in Online Surveys: Ultimate Guide


Let’s assume you have launched a new application, and you need to market it well. You have two options to build a positive brand image-. Invest in ads and marketing. Gather feedback from your customers. What are you going to choose?

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When Exactly Do You Need a Virtual Assistant Philippines BPO?

Magellan Solutions

How can I know when it is time to get a VA? . The demand for Virtual Assistant is skyrocketing, but it is hard to say whether this is just a coincidence or this is the future of businesses. The pandemic puts businesses into a tight spot wherein growth and opportunity moves slowly.

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The History of the Word "Hacker"

According to one of the best English etymological dictionaries available, the word "hacker", with the sense of evil/good and brilliant computer programmer, was born in the halls of MIT. This fact alone reminds us that culture and words begin in actual places. At that time, to hack code, or hack out code, had a negative connotation. Where did this come from? Read this eBook to learn how the word "hacker" has evolved.

Best Free Live Chat Software – Reviews & Comparisons


Note: This blog post was originally published in October 2020 but has since been updated to include the latest research, up-to-date features, and pricing. Live chat has become the most popular digital customer service channel, offering real-time support that is both efficient and personalized.

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