5 Top Customer Service Articles of the Week 2-28-2022
ShepHyken
FEBRUARY 28, 2022
Each week I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. It’s Time to Change How We Build Companies & Brands by Chris Malone. (Fidelum Partners) As the COVID-19 pandemic subsides, we need to change the way we think about and build companies, brands and customer relationships.
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