LoyaltyPlus FrequentStay enhances guest relationships with hotels
LoyaltyPlus
JUNE 12, 2022
Hotels are showing signs of recovery across the Southern, Western, and East African markets following the turbulence of the past two years. HTI research shows that occupancy rates are improving, with South Africa especially showing positive signs of growth. Hotels must therefore look to strengthening relationships with guests and deliver more tailored services if they are to capitalise on this momentum.
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