Sun.May 08, 2022

Episode #18 – Intention and Action Alignment at Work

Russel Lolacher

In this episode of Relationships at Work, Russel chats with Neal Dlin , founder and Chief Human Experience Officer of customer and employee experience consultancy Chorus Tree, on intention and action alignment at work, including how it can impact culture, the role of leadership and employees, and how curiosity can help.

2022 52

Data’s Role in Becoming a Digital Business: A Case Study

West Monroe

Ask 100 business leaders what their organization’s 2022 goals are, and you’ll likely get 100 unique responses (if not more)—depending on their industry, company size, and many other factors.

2022 52

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

Product Challenges that trouble Customer Success and How to Overcome them.


Nothing irritates Customer Success Managers (CSMs) more than a product that fails to deliver results. Of course, this has an impact on the customer’s ability to execute their work, but it also has an impact on the CSM’s quota and the company’s general ability to develop and grow.

2022 52

Understanding The 360-Degree Customer Experience & Its Implementation


The post Understanding The 360-Degree Customer Experience & Its Implementation appeared first on Knowmax. Customer Experience

2022 52

How to Supercharge Your Customer Feedback Strategies with Messaging

When customers communicate with companies, they choose the channel for quickest response, even if it’s not their preferred channel. Read about this disconnect, the preference for human-assisted channels, and how messaging improves customer experience.

5 Social Media News Stories You Need to Read This Week

Brandwatch CX

2022 52