Doing CX Right

MAY 15, 2022

Celia Fleischaker, CMO at Verint, explains how to elevate relationships and customer engagement across channels from marketing, and sales to customer service and support by breaking silos and improving inefficiencies.

2022 85

2022 Sales Customer Engagement Customer Experience 85

Optimove

MAY 15, 2022

AI-Mapped CRM Journeys are Here. See What They Can Do for a Pet Brand. Musti: Improved spend, retention and email KPIs. With Optimove – our metrics are all up. We’ve executed 100’s of campaigns with great results” Read More. “Optimove’s ability to tailor its platform to our needs has helped us easily scale our personalization for multiple countries and regions by providing the flexibility to implement global programs with a localized strategy.

2022 40

2022 Demo Metrics Loyalty 40

customer sure

MAY 15, 2022

One of the great things about a customer feedback programme. is that it gives you the opportunity to find and fix problems. Customers will tell you what is not working for them and what you could do to make their experience better.

2022 71

2022 Insurance Feedback Culture 71

Optimove

MAY 15, 2022

The post Musti 1 – Hidden Page(Without quotes) appeared first on Optimove. customers

2022 98

2022 Customers 98

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Ventana Research named Verint an Exemplary Leader in the 2023 Customer Experience Management Value Index, leading in multiple categories including Adaptability, Manageability, Usability and Product Experience. Download the Index.

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