Doing CX Right

MAY 15, 2022

Celia Fleischaker, CMO at Verint, explains how to elevate relationships and customer engagement across channels from marketing, and sales to customer service and support by breaking silos and improving inefficiencies. The post Breaking Silos and Harnessing Data to Improve Customer Experiences appeared first on Doing CX Right.

Customer Experience 85

Customer Experience Sales Customer Engagement Customers 85

Optimove

MAY 15, 2022

AI-Mapped CRM Journeys are Here. See What They Can Do for a Pet Brand. Musti: Improved spend, retention and email KPIs. “With Optimove – our metrics are all up. We’ve executed 100’s of campaigns with great results” Read More. “Optimove’s ability to tailor its platform to our needs has helped us easily scale our personalization for multiple countries and regions by providing the flexibility to implement global programs with a localized strategy.

Demo 40

Demo Metrics Loyalty Marketing 40

customer sure

MAY 15, 2022

One of the great things about a customer feedback programme. is that it gives you the opportunity to find and fix problems. Customers will tell you what is not working for them and what you could do to make their experience better. Even if they don’t explicitly say what you could do to improve, their scores and comments will provide valuable insights into what needs attention.

Insurance 71

Insurance Feedback Customers Culture 71

Optimove

MAY 15, 2022

The post Musti 1 – Hidden Page(Without quotes) appeared first on Optimove.

Customers 75

Customers 75

Advertisement

Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

Customers