Sat.May 30, 2020

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The Dark Art of Creating Magic in Brands

Beyond Philosophy

Business as usual is anything but usual today. How things will change in the “new normal” and what you can do to manage it is almost anyone’s guess. However, if you can open your mind to trying new things other than what you normally would do, you might discover the magic trick that makes it all work well for managing your customer behavior.

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Driving Great Customer Experiences Through Employees

Doing CX Right

Creating great customer experiences (CX) is a top priority for many companies, but HOW TO DO THAT is often the tricky part. A key component is creating a company culture where employees love their job. It doesn’t happen automatically or overnight. I had the honor of joining a LinkedIn Live session hosted by Gabe Larsen , VP at Kustomer as well as Vikas Bhambri.

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May 30 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager Location: Austin, Texas, US Organization: Clari As a Customer Success Manager, you’ll be on the front lines building strategic partnerships with the commercial customers as well as collaborating with other teams – from sales and engineering to product management, and our executives – to set them up for success.