kommunicate

APRIL 3, 2022

Last Updated on April 3, 2022 Chatbots are not just the helpdesk assistants of the future, they are the helpdesks of the future. There, we said it. As a company that makes chatbots and has access to a tonne of data that repeatedly shows how chatbots are more effective than your typical customer service agent, [.]. The post 12 Chatbot Metrics That You Will Be Naive To Ignore appeared first on Kommunicate Blog.

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Metrics 2022 Blog Customer Service 93

CustomerSuccessBox

APRIL 3, 2022

Customer Success ensures that your customers remain happy customers. Its objective is to guarantee that your customers get the most value from your product. A section of this job is carried out through email marketing. Sending an email with the appropriate intent at the right time is essential to a good customer success email. The below-listed Customer Success email templates , fortunately, will make your life easier.

Customer Success 52

Customer Success Webinar Customers Consumers 52

Doing CX Right

APRIL 3, 2022

Marcey Rader, productivity expert, and three-time bestselling author explains how to banish burnout, retain good people, and achieve success through practical tools and sustainable habits. The post Reducing Burnout To Deliver Better Customer Experiences appeared first on Doing CX Right.

Customer Experience 59

Customer Experience Customers 59

GetFeedback

APRIL 3, 2022

Webinar recap: Matt Dixon reflects on the effortless experience: Does it still matter?

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Webinar Article 195

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Customers

Merkle

APRIL 3, 2022

Added value has always been a standard practice in media negotiations. Historically, added value was synonymous with “freebies” – if a brand bought $100K of media from a partner, that partner would throw in $10K worth of free inventory or impressions. That’s changed. Current media strategy shifts focus to data-led, optimizable tactics including programmatic, SEM, and social.

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Brands 52