Sat.Jun 05, 2021

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Using Science to Ensure your Price is Right

Beyond Philosophy

Pricing strategy on its face doesn’t seem complicated. The goal is to get as high a price as you can to ensure you have enough margin to make a profit, while also moving inventory at a sufficient rate. So, the strategy is often to move the price around until you find the sweet spot that hits all these metrics. However, like most things that have to do with customer behavior, it isn’t as simple as that.

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What the Top 5 Call Center Service Provider Reveals About the Upside of Offshore Outsourcing?

Magellan Solutions

These top 5 call center service provider for SMEs will show us why offshore outsourcing is better. There are a lot of things to consider when looking for the perfect call center service provider for your small business. . What is the most affordable? Do BPO companies have a minimum? Can you just get a small team for your call center service? . All these questions and more bother most business owners when outsourcing.

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The Leader Of KPO Companies In The Philippines

Magellan Solutions

A leader in knowledge process outsourcing philippines. Over the past decade, the Philippine outsourcing sector has significantly matured. It involves high-value functions like accounting, animation, software and applications development, and medical and legal services among others. These services are often referred to as “non-voice” or back-office services.

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How to Prepare Your Agent for Inbound Order Taking Services?

Magellan Solutions

It takes a lot of preparation to have an excellent inbound order taking services. Your agents should have the capacity to take business from your clients – excellently. Your customer expects the best when they’re doing business with you. That’s why it is not enough that you have many agents to attend with their needs. It is also important that you maintain a great quality of your inbound order taking services. 90% of customers will most likely do buy your product if you have an excellent i

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The Ultimate Guide to Monetizing Customer Learning

Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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Why are the 4 Levels of Quality Management important in Customer Support Outsourcing?

Magellan Solutions

Customer Support Outsourcing can only make a difference to your bottom line if you know how to manage it correctly. Did you know that about 20% of small businesses fail within the first year? . Also, by the end of the second year, 30 percent of businesses will have failed. The number will continue to rise by the end of the fifth year, and by the end of the decade, only 30 percent of businesses will remain.