Onboarding Customers and Employees: Why a First Impression is Everything.
CloudCherry
JANUARY 16, 2020
Ah First Impressions. We all know we don’t get a second chance to make ‘em. And when it comes to Onboarding, a topic that- surprisingly- doesn’t receive a whole lot of attention, first impressions can make or break it for both Customers AND Employees. But, not to worry. On this week’s ‘Sweets of CX ’ Episode, we brought in expert Stacy Sherman. to shed some serious light on the subject.
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