Beyond Philosophy

MAY 22, 2021

In the early days of my career, I thought the customer was always right. The idea that one should fire a customer sometimes would have sounded like madness to me. However, as I have matured over the following four decades, I learned that sometimes the customer is not right. Sometimes they are really, really wrong, from how they abuse your systems to how they tax your resources to how they talk to employees.

Net Promoter Score 109

Net Promoter Score Consulting 2021 NPS 109

Magellan Solutions

MAY 22, 2021

Giving importance to the healthcare bpo. Appropriate health care is being expected for proper delivery. The Philippines can provide solutions and services from certified medical professionals. Healthcare professionals have a high value on hard work, excellence, and achievement. This supports the fact that they are adept, sharp, and qualified as those in other countries.

Insurance 52

Insurance Healthcare Call Center Hospitality 52

SurveySparrow

MAY 22, 2021

You have the dream cupcake store you always wanted. You have 10000 followers on Instagram and another 25000 on Facebook. That’s a long way from your first post in January 2020. Google reviews have put you at a decent 4.4/5. At the rate business is going, you should be breaking even in 3 months. You even managed to get your actual physical store last month.

Customer Satisfaction 52

Customer Satisfaction Metrics Net Promoter Score 2021 52