Andrew Mcfarland

AUGUST 9, 2020

Appreciate being included on Survey Sensum’s “top” list. Sharing it because there are many others on the list who I respect greatly, from whom I learn a lot, and who I personally recommend. Net: Good people to add to your.

Loyalty 62

Loyalty Customer Experience Customers 62

NICE inContact

AUGUST 9, 2020

Generation Z can barely remember a world pre smartphone and are thus more likely to quickly adapt to digital changes, especially when faced with a major disruptor like COVID-19, compared to their older counterparts. The pandemic has forced everyone to go completely digital but for those in school the difference is even more stark.

Call Center 69

Call Center Omnichannel Customer Experience Customers 69

GetFeedback

AUGUST 9, 2020

Top three ways CX and HR can collaborate for better results on customer and employee experience.

Employee Experience 273

Employee Experience Customers Article 273

SurveySparrow

AUGUST 9, 2020

To retain your customers and keep them happy, developing a good relationship with them is key. Whether you are a startup, small business, or a large corporation, customers should always be at the top of your priority list. It takes a lot of effort and time to attain loyal customers. Thankfully, there are tools that can help your business achieve this.

Social Media 59

Social Media 2023 Sales Customer Journey 59

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