Sun.Jun 19, 2022

Responding to customer feedback pays dividends. Use your colleagues!

customer sure

In this blog we’ve talked many times about the importance of responding to customers. when they give you feedback. Acknowledging customers’ experience and where necessary telling them what you are going to do ( and doing it ), will immediately get you significant kudos.

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The Cost of High Customer Effort

CSM Magazine

We all know we need to strive for positive customer experiences and do everything we can to avoid negative customer experiences. What many CX leaders fail to consider, however, is the relationship between your customer experience and your bottom line. What is a “Bad” Customer Experience?

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Episode #22 – Fostering Compassion in the Workplace

Russel Lolacher

In this episode of Relationships at Work, Russel chats with management consultant, executive coach and speaker Liz Kislik on the importance of compassion in the workplace.

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Credit Card Authorization Form Templates (Ready-To-Use + Customizable)


Credit card authorization form templates are easy-to-use forms that can give your customers the option to automate credit card payments. In this article, we are going to: Define a credit card authorization form. Share an all-purpose credit card authorization form that you can customize.

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How eCommerce Fits Into Retail's Post-Pandemic Future

Retail’s post-pandemic future: Are you prepared? Download this article by Harvard Business Review (brought to you by GetFeedback) to find out why the future success of retailers will ultimately depend on creating a cohesive customer experience, both online and in stores.

Best Customer Service Tools for Your Shopify Store

Magellan Solutions

What are the Best C ustomer Service Tools for Your Shopify store ? After establishing your eCommerce store like Shopify, the very first thing to look for is a customer support tool. This reverts back to customer inquiry faster and is used to boost your overall revenue. Here are the best customer service tool for Shopify we have gathered so you can decide which is best for you. When it comes to better customer support , there are many things to take into consideration.

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