2023 Trends in CX, Fintech & AI: Go bold or get left behind
Beyond the Arc
JANUARY 2, 2023
2022 started off like a typical rom-com; after a couple of life-changing adventures, we thought we were finally headed toward our happily-ever-after. But wait—as we begin the first chapter of 2023, there’s a looming plot twist. What customer experience (CX) challenges can we expect to see in 2023?Spotting emerging trends and helping clients take advantage [.].
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