Digital Intercept: How to Collect Customer Feedback Without Ruining the Experience
InMoment XI
JANUARY 4, 2022
We’ve all been there. You’re shopping for something online and you start to compare options on different websites. You’re excited to explore a particular item, but as soon as you click into the brand’s website, a little window pops up asking you what you think of the website experience. “What experience?” you think. “I barely just entered the page!”.
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