Customer Experience Lessons From Leitner’s Hotel Garni
Maz Iqbal
DECEMBER 14, 2019
What is the driving force (as in motivation) for much of that which occurs under the Customer Experience label in many a corporate enterprise? My experience suggests it is some combination of fear and greed: fear of losing out and greed for higher revenues, higher profit margins, and higher profits. There is only so much … Continue reading "Customer Experience Lessons From Leitner’s Hotel Garni".
62 
Let's personalize your content