The Elusive 8th Simple Way to Raise Customer Service Quality
Customer Enthusiast
OCTOBER 15, 2021
Back in 2013 I published my first book, Delight Your Customers. The subtitle of that book is 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary. I specified to my publisher that the subtitle should read “7 Simple Ways…” rather than “The 7 Simple Ways…” It was clear to me at that … Continue reading "The Elusive 8th Simple Way to Raise Customer Service Quality".
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