September, 2008

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Customer Engagement Best Practices: The Five Things That Successful Companies Do… p.4

InMoment XI

As we have worked with organizations to help them improve their customer and employee feedback initiatives, we have identified five most common things that make them successful. Developing an effective customer engagement program will take some investment in terms of time, energy and resources. The benefits of the program far outweigh these investments as we have learned from our research on the economics of engagement.

article thumbnail

Customer Engagement Best Practices: The Five Things That Successful Companies Do… p.4

InMoment XI

As we have worked with organizations to help them improve their customer and employee feedback initiatives, we have identified five most common things that make them successful. Developing an effective customer engagement program will take some investment in terms of time, energy and resources. The benefits of the program far outweigh these investments as we have learned from our research on the economics of engagement.

article thumbnail

Customer Engagement Best Practices: The Five Things That Successful Companies Do… p.4

InMoment XI

As we have worked with organizations to help them improve their customer and employee feedback initiatives, we have identified five most common things that make them successful. Developing an effective customer engagement program will take some investment in terms of time, energy and resources. The benefits of the program far outweigh these investments as we have learned from our research on the economics of engagement.