5 Customer Convenience Considerations (Before you Change Anything!)
Experience Investigators by 360Connext
SEPTEMBER 15, 2014
'The following is a Best of 360Connext post. Customers want convenience on their terms, not yours. With busier schedules and comfort with ecommerce, customers are choosing those brands who provide convenience in the way they like – not the other way around. If you are among these brands, then you understand that customers want convenience on their terms, not yours.
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