Mastering Digital Customer Experience with Survey Feedback

More than ever, the insights you gather from customer feedback are vital to running your business.

Just ask The Grommet, an online marketplace for makers and small businesses that uses Delighted + Chatdesk to easily capture, analyze, and act on customer feedback.

    What you'll learn:

  • How to use Delighted to collect customer feedback and monitor the customer experience
  • How to save time on reporting by using the free Chatdesk dashboard to analyze Delighted surveys alongside email, social, and more
  • How to drive impact by identifying actions for cross-functional teams, such as Marketing and Fulfillment, and closing the loop with your customers,