The Ultimate Guide to Customer Service in 2022

The Ultimate Guide to Customer Service in 2022

There are significantly more escalated incidents now than before the pandemic—and this trend isn’t slowing down anytime soon. That's why GetFeedback (by Momentive) has partnered with Myra Golden, long-time customer service and de-escalation expert, to understand how Service teams can thrive in 2022. Learn how to employ de-escalation tactics while navigating tough conversations by downloading this new guide, The ultimate guide to customer service.

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