GetFeedback

APRIL 15, 2019

Plus, you’ll probably get a few rants and raves about the last event you hosted, which can be useful for optimizing your next seminar or convention. Like all feedback, event survey questions help you look objectively at the strengths and weaknesses of your conference or seminar. The takeaway on event survey questions.

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Events Transportation Seminar Hotels 207

SAP Customer Experience

JANUARY 18, 2022

When we transitioned from school to professional life, we began to learn from seminars, various web content, In school, we took classes and were immersed in a subject with a teacher who led us on a path to knowledge, and other students on the same learning path for that class.

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Seminar Sales Customer Experience Customers 67

Customer Bliss

MAY 31, 2018

During this time, Antonio and his team crafted internal seminars and workshops based on 3 messages : What is customer experience? In addition to hosting seminars and workshops, Antonio spent time on the front lines seeing for himself what was a part of the problem. Why is it important? What are the benefits it will bring us?

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B2B Seminar Leadership Workshop 107

Magellan Solutions

AUGUST 16, 2023

You can ask them to sign up for newsletters to tell them about the latest offers and free seminars or events organized by your business. Connect with customers Constant customer communication is one good way to build customer loyalty and care. Use your in-house or outsourced customer call center to reach out to them more quickly.

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Seminar E-support Call Center Loyalty 52

COPC

MAY 2, 2019

s first China client seminar of 2019 was held on April 12 in Beijing, attracting participants from various industries including financial services, technology, utilities, outsourcing and many others. This Beijing seminar is the first in a series planned for China throughout 2019. The post COPC Inc.

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Seminar 2019 Net Promoter Score Contact Center 8

Magellan Solutions

JANUARY 7, 2024

Lead Generation Lead Qualification Appointment Setting Telesales Seminar and Webinar Registration And many more Businesses embrace these services because they help them increase their sales. Telemarketing is an array of many services. Here are a few of the most common services businesses available.

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CSM Magazine

OCTOBER 13, 2022

Service Quality Institute has a program called Coaching for Success that is available online (when you have managers at remote locations), in-house seminars, and products you can skilfully implement on-site with your own trainers. Their verbal communication skills are weak. Employees like Scott need to be rewarded, recognized, and valued.

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Customer Service Seminar Healthcare Travel 105

CX Accelerator

OCTOBER 26, 2019

I recently attended a seminar where Dever explained that customers who have emotional affinity with a product or brand consider that product or brand essential to their daily lives. In a weird geekish way, I ran fictitious leagues simulating all potential outcomes of every NBA game each year on Lotus 123.

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Customer Service Seminar Travel Customers 140

Up Your Service

FEBRUARY 5, 2020

So, I’m delighted to tell you now that in partnership with Right Selection, Marshall Goldsmith and Ron Kaufman will be delivering the Service Leadership Seminar, first time ever. Join the Service Leadership Workshop. Service Leadership Workshop. April 9 in Colombo. April 14 in Mumbai. Come and join us for the day.

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Workshop Leadership Seminar Events 52

Myra Golden

JULY 29, 2019

I know these ideas work because I’ve used them in call centers I’ve managed, and right here at Myra Golden Seminars. I keep things spicy at Myra Golden Seminars by regularly getting the team out for fun. Here are three things I know for sure meaningfully motivate employees. Plan a Team Building Outing.

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Seminar Customer Service Call Center Customers 61

NetBase

FEBRUARY 3, 2020

Our World Tour seminar series is off and running, and we’re excited to share a bit about it – and invite you to join us at an upcoming complementary session. The seminars showcase the many ways businesses can work with these contextualized insights to reveal trends captured from all forms of structured and unstructured data.

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Seminar Social Media Events Consumers 64

CSM Magazine

JANUARY 30, 2020

With a line-up of 500 cutting-edge exhibitors, dozens of leading keynote speakers as well as over 250 educational seminars and masterclasses, this is going to be a show like no other. So, what are you waiting for? Head over to the website or grab your FREE ticket now because this is THE place to be!

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User Experience 2020 Seminar Innovation 52

Myra Golden

JUNE 9, 2019

I usually tell my client that I’m bringing my family with me on trips because I like to have my daughter attend seminars to see what I do. Talk to your client/employer about your goals for “Take Your Daughter to Work” Day. Your kids are impressed with what you do 40 hours a week.

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Seminar Travel Events Webinar 78

Magellan Solutions

JUNE 11, 2021

Transcripts that will be published online or converted to captions, such as podcasts, seminars, and documentaries. Projects that are critical to making business decisions, like conference calls and annual meetings. Magellan Solutions have dealt with many foreign partners. Often used for: Conferences. Intelligent transcription.

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CSM Magazine

AUGUST 22, 2019

I know these ideas work because I’ve used them in call centers I’ve managed, and right here at Myra Golden Seminars. I keep things fresh at Myra Golden Seminars by regularly getting the team out for fun. Here are three things I know for sure meaningfully motivate employees. Plan a Team Building Outing.

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Seminar Customer Service Call Center Workshop 45

CSM Magazine

FEBRUARY 16, 2023

Training Coordinator Training coordinators typically oversee training programs that can include anything from employee onboarding sessions and ongoing education initiatives (safety certification classes or quality control seminars etc.)

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ReviewTrackers

MARCH 24, 2021

Whether you’re simply offering financial advice or partnering with company executives to set up workshops, lunch-and-learn sessions, or seminars, financial wellness is a great platform for retaining current clients and acquiring new ones.

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Banking Customer Retention Customer Experience Financial 123

Lumoa

NOVEMBER 8, 2017

We recently talked about this topic in a breakfast seminar hosted by Sininen Meteoriitti. This way the results are always relevant for the businesses we work with, but the modern technologies help us in increasing the efficiency and reducing cost level.

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Feedback Net Promoter Score Seminar Download 117

One Millimeter Mindset

MAY 19, 2020

By now, you are virtual webinar- and seminar-saturated. Liberate Yourself from Shirley Someone Syndrome. Leverage 3 Design Strategies for Cross-Functional Professional Success . What is the Only Professional Story You Become Known For? Delivered by a bunch of people providing you with lists and lists.

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Seminar Workshop Presentation Webinar 104

OpinionLab

APRIL 13, 2017

Because getting digital feedback is so important to CX professionals, we’ll be sharing best practices for measuring the digital customer experience in an exclusive web seminar hosted by CRMXchange titled “The Five Keys to Improving Customer Experience with Digital Feedback” on April 20 at 1 p.m.

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Feedback Seminar Consumers Interaction 68

CSM Magazine

DECEMBER 17, 2020

As I teach in my seminars – ask yourself if everything you say and do enhances or diminishes trust. If you must make a phone call while others are within earshot, keep it short or go elsewhere to make the call. The good news about these telephone turnoffs is they are easy to avoid.

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Seminar Books Article Customer Service 98

NetBase

MARCH 2, 2020

So, a Consumer and Market Intelligence Breakfast Seminar seemed the best way to deliver it en masse! We ended the Dallas seminar with Mike Baglietto , joined by Kevin Issadore , Director, NetBase Quid sharing the autonomous vehicle market/Telsa brand demonstration: Data Visualization in Action. And it was pretty incredible.

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Social Media Seminar Multi-Channel Leadership 60

The DiJulius Group

MAY 1, 2019

Hardy relates how, when he was young, a seminar about personal accountability in relationships transformed. One of my favorite books is The Compound Effect by Darren Hardy, which is based on the premise that decisions shape your destiny. Read Full Article.

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Seminar Books Article Measurement 44

Totango

MARCH 8, 2022

Hosting CS webinars, teleconferences, and seminars. Showcasing and reviewing CS software. Offering career advancement tips for CS professionals. Providing CS training opportunities. Posting job opportunities. Offering tips on how to run customer success communities.

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2022 Customer Success White Paper Social Media 115

ShepHyken

JANUARY 29, 2021

Refresher courses, seminars, and other product knowledge dissemination activities should be a staple of contact center work routines.

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Contact Center Call Center Seminar Article 91

Magellan Solutions

OCTOBER 17, 2023

If you outsource inbound call center services, your business saves valuable time , including Recruitment Training and seminars Managing support staff Businesses can use the saved time for tasks that are more strategic and conducive to growth. Let’s say a startup in the software industry wants to outsource inbound call center services.

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Call Center E Commerce E-support Telecommunications 52

CSM Magazine

AUGUST 7, 2020

Your reward program should also contain other types of rewards that do not necessarily translate into monetary benefits: a few days off, a teambuilding/company retreat, flexible hours, carpooling, work from home, training/workshops/seminars, workspace improvements, an investment in your employees’ health, a trip, and so on.

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Rewards Programs Seminar Workshop Culture 59

Daniel Group

AUGUST 21, 2020

Another article, , reminds us, If you empower people to make decisions, including the redesign of their work processes, they don’t have to wait for a seminar to implement their ideas for improvements. Back to my recent blog, our client achieved all these benefits in a very short period of time.

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Totango

DECEMBER 28, 2021

These can be delivered through formats such as seminars, workshops, certification programs and degree programs. Assign mentors to staff members to assist with on-the-job training. Follow up initial training with continuing education opportunities for successful team members.

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Net Promoter Score Roadmap Seminar NPS 95

Totango

JUNE 3, 2022

An excellent opportunity to engage clients is inviting them to an event, such as a webinar or seminar. Thank you for your patience, [CS Manager Name]. Invitation to Event Email Template. An invitation should stress the event’s benefits for the clients by describing how it will address their pain points or help them achieve their goals.

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Customer Success Webinar Seminar Events 108

Magellan Solutions

FEBRUARY 4, 2021

Seminar and Webinar Registration. Telemarketing is an array of many services. . Here are a few of the most common services businesses available. Lead Generation. Lead Qualification. Appointment Setting. And many more. Businesses embrace these services because these help them increase their sales.

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Seminar Call Center Telecommunications 2024 52

ijgolding

DECEMBER 14, 2016

At the 2016 Specsavers Partner’s Seminar in Birmingham last week, John Perkins, Joint Group CEO of Specsavers said the following quite inspiring statement: ‘Each day, your customers write to me to explain how their local Specsavers – your team – has changed their lives – sometimes even saved their lives.

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Seminar Customer Experience Advertising Airlines 84

ShepHyken

AUGUST 9, 2019

The next morning we gave away our online sales program at no cost to everyone who was participating in our live seminars. For example, I once had my dinner at a restaurant and got a complimentary dessert – I really liked that! Stay Connected with Your Customers.

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Blog Seminar Hotels Customer Satisfaction 117

Confirmit

NOVEMBER 8, 2017

This past week, we held a Customer Experience (CX) seminar in Dallas that focused on Creating and Maintaining Executive Buy-In for CX. CX professionals also struggle to get exec buy-in and if you don’t have that from the outset, your up-hill battle becomes a trek up Mount Everest.

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Seminar CEM Events Definition 45

TechSee

FEBRUARY 23, 2021

Holding a training seminar for all company technicians is not only costly but also impractical. A further complication is that a large-scale truck roll will likely require more technicians. However, training new technicians presents a logistical challenge to service providers.

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2022 Contact Center Exceptional Customer Service Seminar 109

One Millimeter Mindset

MAY 11, 2021

Usually Mondays are the day I schedule at least one webinar, seminar, activity, interview, or conversation. First, make dedicated time each week to learn new stuff. Otherwise you grow complacent and comfortable. (In In addition to tired, stressed, and burned out?). Sometimes more.

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Seminar Leadership Innovation Consulting 77

Thematic

JANUARY 2, 2019

Leadership must be committed to improving and should regularly attend training, seminars and conferences. When they see those fundamental service principles in their leaders, they will emulate it amongst one another and customers. Frontline supervisors, leads and managers are a great source for ideas- one of the best IMO.

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Engagement Customer Experience Seminar Contact Center 98