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COPC Inc. Shanghai Client Seminar a Huge Success

COPC

seminar series in China brought us to Shanghai. This seminar took place on May 17 and was a great success with participants from industries spanning technology, internet, finance, automobile, outsourcing and more. Making the most of AI and setting up metrics to measure its performance was a hot topic during the seminar.

Seminar 40
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20+ ideas on how to promote your business locally

BirdEye

Host seminars and workshops 18. Host seminars and workshops Pinpoint topics relevant to your business and the local community. Plan informative seminars or hands-on workshops that offer valuable insights or skills. Pay-per-click (PPC) advertising 12. Work with local journalists 13. Invest in traditional advertising 14.

Seminar 98
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18 Ways to Make Your Customers Feel Loved and Appreciated

Steve DiGioia

We sit through seminar after seminar to learn the latest tactics to enhance the customer experience and spend thousands of dollars on certification courses signaling to our peers our “expertise”. We have studied ways to best serve our customers ad nauseam. We use numerous metrics to gauge customer sentiments.

Seminar 78
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10 Tips for a Better Customer Service Experience in Telesales

CSM Magazine

How to do it: Attend training sessions: Take advantage of workshops and seminars. Continuously Improve Your Skills Why it matters: Ongoing development keeps your skills sharp and relevant. Seek feedback: Ask for constructive criticism from supervisors and peers.

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5 Ways to Connect the Learner’s Journey to the Employee Journey

Experience Investigators by 360Connext

It’s not enough to say you allow for two seminars a year. This means leading book clubs focused on fun fiction, travel seminars, and photography walks! As you examine your employee experience, look for ways that learning goals are explicitly spelled out. Be clear: What is the employee expected to learn? Encourage lifelong learning.

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Emotional Affinity, Customer Service, and Collecting

CX Accelerator

I recently attended a seminar where Dever explained that customers who have emotional affinity with a product or brand consider that product or brand essential to their daily lives. In a weird geekish way, I ran fictitious leagues simulating all potential outcomes of every NBA game each year on Lotus 123.

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Emotional Affinity, Customer Service, and Collecting

CX Accelerator

I recently attended a seminar where Dever explained that customers who have emotional affinity with a product or brand consider that product or brand essential to their daily lives. In a weird geekish way, I ran fictitious leagues simulating all potential outcomes of every NBA game each year on Lotus 123.