Streaming services have seen major growth during COVID-19 as lockdown regulations encouraged people to stay indoors, shifting consumer behavior. How can streaming services remain relevant after the pandemic?
Results from a survey show that customer experience is key.
Erik Vogel, Qualtrics, and Richard Whittington, SAP discuss more findings on the #IndustryInsightsbySAP Podcast hosted by Tom Raftery.
Tune in: https://podcast.opensap.info/industry-insights/2021/10/21/episode-44-streaming-services-great-cx-is-... |
