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Sun.Apr 28, 2024

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Top 5 Customer Service & CX Articles for Week of April 29, 2024

ShepHyken

APRIL 28, 2024

Each week, I read many customer service and customer experience articles from various resources. 5 Reasons Why VIP Customers Are the Key to E-Commerce Growth by Josh Kim (Total Retail) VIP customers significantly impact a business’ bottom line, often contributing a substantial portion of total revenue.

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2024 E Commerce Article Loyalty Programs

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