Remove 2008 Remove Customer Relationship Management Remove Marketing Remove Return on Investment
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Discovering Business Value within Community

Lithium

It was not long ago that all of us in the Online Community space struggled with how to calculate Community’s Return on Investment (ROI). However, having a Customer Relationship Management (CRM) integration is even better. Having Single Sign On (SSO) for your Community is good.

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Comprehensive Guide to Lead Generation

Magellan Solutions

For this reason, every marketer’s top goal is to find leads and keep the sales pipeline going. But getting new leads can also be your biggest problem: More than six in 10 B2B marketers say their company has a hard time finding new people who might want to buy from them. Gives you high quality market data. Marketing. $

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46 Customer Experience Pros Share the Biggest Mistakes Companies Make in Evaluating and Purchasing Customer Experience Software

Bold360

He’s also the CEO of Boomē, a management consulting firm that specializes in customer experience design and author of a new book, What Customers Cravve , which will be in bookstores worldwide this October. “Organizations make many mistakes when selecting a customer relationship management solution.