BirdEye

OCTOBER 6, 2023

Your brand reputation management should be your #1 marketing priority. Reputational risk is potential damage to an organization’s image caused by negative publicity, scandals, or crises that can impact revenue, brand value, and stakeholder loyalty. Poor customer experiences will tank your brand’s reputation.

Social Media 57

Social Media Airlines 2009 Financial 57

ClearAction

FEBRUARY 7, 2016

Customer-Focused Marketing. Customer Experience Management Improves Brand Value article. Customer Experience Management Using Social Media BKM: Wells Fargo. Customer Experience Social Media Conversations BKM: Dell. Customer Experience Management is a Lucrative Opportunity for Marketers article.

Article 48

Article Customer Experience 2009 White Paper 48

SurveySparrow

JUNE 9, 2020

Giphy partners with brands to host GIFs that can be used for marketing promotions. The company has partnered with more than 200 brands to host all their existing content on their own branded channel. Founded in 2009, Imgur is an image-sharing community where viral images and memes are shared.

2020 64

2020 Entertainment Culture Brands 64