2009, Culture, Customer Journey Mapping and E-support

Seven CX Tips to Help Weather the 2021 Holiday Season ‘Everything Shortage’

CSM Magazine

DECEMBER 6, 2021

Now more than any other time of year, e-Commerce becomes a more dominant force in companies’ sales, and subsequently, online customer experience. In fact, 2021 is forecast to be one of the most treacherous holiday seasons since the Great Recession of 2008-2009. Mike Myer, CEO and co-founder of Quiq looks at the challenges ahead.

E Commerce

E Commerce 2021 E-support Contact Center

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

She is an internationally recognized Customer Experience Thought Leader, Coach, Keynote Speaker, and Author of ‘Customer Understanding: Three Ways to Put the “Customer” in Customer Experience’ (and at the Heart of Your Business). LinkedIn : [link]. Website : [link]. LinkedIn: [link].

2020

2020 Customer Experience Magazine Consulting

CXDNA Update

Seven CX Tips to Help Weather the 2021 Holiday Season ‘Everything Shortage’

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

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