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Service Untitled» Blog Archive » Customer Escalations and You

Service Untitled

Focusing on strategy. Other customer service managers (typically those in larger companies) spend most of their day working on big initiatives and customer service strategy. You can leave a response , or trackback from your own site.

Blog 40
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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

He is currently focused on two areas: The impact of the digital customer experience disruption, the next wave of emergent customer engagement channels, and the value of unstructured VOC data in understanding customer behavior and demand generation. Bill Quiseng. Show podcast and a regular contributor to Forbes. Kate Leggett.

article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

He is currently focused on two areas: The impact of the digital customer experience disruption, the next wave of emergent customer engagement channels, and the value of unstructured VOC data in understanding customer behavior and demand generation. Bill Quiseng. Show podcast and a regular contributor to Forbes. Kate Leggett.